First Time · Melbourne Airport Guide
Welcome to Melbourne! If it's your first time arriving at Melbourne Airport, this guide will walk you through everything — from exiting the terminal to getting to your destination safely and comfortably.
Collect your baggage
Follow signs to the baggage carousel for your flight. Domestic and international arrivals have separate areas.
Exit the terminal
Follow the exit signs. Taxis and rideshare pickups are located outside the terminal on the ground level.
Find your taxi or pre-booked driver
If you pre-booked with us, your driver will be waiting with your name. Licensed taxis are in the designated taxi rank.
Confirm your destination
Tell your driver your hotel name and address. If you pre-booked, we already have your details.
Sit back and relax
Your driver will take you directly to your destination — no stops, no transfers, no stress.
Private Taxi
• Door-to-door service
• No transfers or stops
• Fixed fare estimate
• Available 24/7
• Best for first-timers
Recommended for first-time visitors
Uber / Rideshare
• App-based booking
• Can be cheaper off-peak
• Surge pricing at busy times
• Driver quality varies
OK for experienced travellers
SkyBus
• Budget-friendly
• Runs to CBD only
• Requires luggage handling
• Not door-to-door
Budget option — CBD only
💰 Request a Fixed Fare
Know your agreed fare before you start your journey.
Or choose the standard Victorian taxi meter if you prefer.
Accepted payment methods: Cash • Cards • Cabcharge (participating taxis) • Alipay (支付宝) where available.
Fares are estimates. Contact us for a confirmed quote to your specific destination.
First time in Melbourne? Pre-book your taxi for a smooth, stress-free arrival.